About

The story behind the work

I started my career as a data scientist at OATI, building ML forecasting models for energy load and price. I was good at the technical work, but I kept finding myself more interested in the question upstream: not how to build the model, but what problem it should solve, and whether solving it would create value.

That pulled me into product and innovation roles at JPMorgan and Moss Adams, as the bridge between business teams and engineering. At JPMorgan I led the roadmap for a client onboarding portal. At Moss Adams I helped grow the India office from one person to 350+, launched an innovation lab that delivered 50+ AI and automation projects, and shipped a generative AI assistant to 5,000+ clients.

At Amazon I shaped the agentic customer experience roadmap for Grocery and Same-Day, from order-aware surveys through AI complaint synthesis to conversational capture. That confirmed product is where I belong.

At NYU Stern and London Business School I built the strategic layer: published research on how cloud platforms defend enterprise lock-in, strategic foresight, growth work for Perplexity, and commercial strategy for a Cambridge and UCL quantum spin-out and a UK PropTech startup.

Today I'm a Senior Product Manager, Technical at AWS, working on identity and access for enterprise workforces. On my own time I'm building an AI agent safety tool and writing The Product Edge. I'm based in the San Francisco Bay Area, and I care most about products where user insight, technical fluency and strategic discipline are all needed in the same person.